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Displaying search results for: "Customer service "

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Sewing into Business

Master the skills needed to turn your sewing hobby into a business with our Sewing into Business course. Learn essential techniques and business strategies to start and grow your sewing enterprise. Ideal for aspiring entrepreneurs in the sewing industry.
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Course Information

Dates:
Mon 16/09/2024 -
Mon 13/01/2025
Times:
9:30am - 2:30pm
Duration:
15 sessions
Location:
Linkbridge Community Support Centre (Bur
1 Swinless Street
Burnley
BB10 3BN
Tutor:
Tasneem Fazal
Course code:
Q00016058
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
In progress
Fee range
Free to £225.00

Professional Development: SWAP Introduction to retail

Prepare for a career in retail with our SWAP Introduction to Retail course. Learn essential skills and knowledge required to work in the retail sector. Ideal for individuals seeking to enter the retail industry or enhance their retail skills.
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Course Information

Dates:
Mon 14/10/2024 -
Fri 18/10/2024
Times:
6:00pm - 8:00pm
Duration:
4 sessions
Location:
Charles Burrell Centre
Staniforth Road
Thetford
IP24 3EA
Tutor:
Chris George
Course code:
Q00018629
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £50.00

Professional Development: SWAP Introduction to Hospitality

Prepare for a career in hospitality with our SWAP Introduction to Hospitality course. Learn essential skills and knowledge required to work in the hospitality sector. Ideal for individuals seeking to enter the hospitality industry or enhance their hospitality skills.
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Course Information

Dates:
Mon 28/10/2024 -
Fri 01/11/2024
Location:
Purfleet Trust (King's Lynn)
5 St. Anns Fort
King's Lynn
PE30 1QS
Course code:
Q00018630
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £50.00

Professional Development: SWAP Introduction to Customer Service with AVIVA

Prepare for a career in customer service with our SWAP Introduction to Customer Service with AVIVA course. Learn essential skills and knowledge required to excel in customer service roles. Ideal for individuals seeking to enter the customer service industry or enhance their customer service skills.
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Course Information

Dates:
Mon 04/11/2024 -
Fri 08/11/2024
Times:
10:00am - 2:00pm
Duration:
4 sessions
Location:
Seetec Pluss (Norwich)
1st Floor
Cavell House
Stannard Place
Norwich
NR3 1YE
Tutor:
Chris George
Course code:
Q00018631
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £50.00

WEA Membership

For just £15 a year, you can:

  • Join our popular, award-winning weekly lecture series,
  • Access an archive of over 100 past lectures,
  • Get priority online and phone booking for autumn courses (England only),
  • Receive our Highway magazine and access back issues,
  • Attend our members’ annual conference.

Just add us to your basket to sign up today!

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Membership Information

Duration:
12 months
Fee:
£15

Professional development: Customer Service Skills

The course is aimed at anyone who would like to broaden their knowledge on customer service skills. Ever wondered what is customer service and how to access opportunities to work in this sector? This course will support you to develop your knowledge of the variety of organisations that offer customer service roles. Learn about the roles and responsibilities available to you and the skills needed. This course may lead to further training, accredited qualifications, work experience, volunteering or employment. This course is funded by the West Midlands Combined Authority.
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Course Information

Dates:
Mon 13/01/2025 -
Mon 10/02/2025
Times:
11:45am - 1:45pm
Duration:
5 sessions
Location:
Online
Tutor:
Marlene Clarke-Davis
Course code:
Q00015551
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £42.00

Professional Development: Basic Health and safety skills

During this course, we will look at keeping you safe within your workplace. We will look at fire safety, signage, electrical safety, kitchen and food safety and manual handling around. Develop knowledge of how health and safety works within the workplace and who is responsible, recording and reporting measures and the requirements needed by employees, employers and organisations. This course will also look at health and safety at home and how to ensure yours and your family’s safety. This course is funded by the West Midlands Combined Authority.
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Course Information

Dates:
Mon 13/01/2025 -
Mon 20/01/2025
Times:
9:15am - 11:15am
Duration:
2 sessions
Location:
Online
Tutor:
Marlene Clarke-Davis
Course code:
Q00015552
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £16.80

Textiles and Fashion: Textiles for Self Employment

Welcome to the Textiles for Self-Employment Course! This course is for those who want to start a business in textiles and sewing. You will learn how to create and sell your own textile products. We will teach you about choosing fabrics, designing items, and advanced sewing techniques. You will also learn about pricing, marketing, and selling your products. Our experienced tutor will guide you through each step. By the end of the course, you will have the skills and knowledge to start your own textiles business and become self-employed. Join us and turn your passion into a career!
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Course Information

Dates:
Mon 13/01/2025 -
Mon 03/02/2025
Times:
12:00pm - 3:00pm
Duration:
7 sessions
Location:
Clovelly Centre (Southampton)
60-68 Clovelly Road
Southampton
SO14 0AU
Tutor:
Tracey Sweetman
Course code:
Q00017058
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £88.20

Textiles and Fashion: Starting your Own Textile/Sewing Business

Welcome to the Start Your Own Textile/Sewing Business Course! This 21-hour course is perfect for those who want to turn their sewing skills into a business. You will learn how to create and sell your own textile products. The course covers choosing fabrics, designing items, and advanced sewing techniques. You will also learn about pricing, marketing, and selling your products. Our expert tutor will guide you step-by-step. By the end, you will have the knowledge and confidence to start your own textile/sewing business. Join us and make your dream of owning a business a reality!
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Course Information

Dates:
Thu 06/02/2025 -
Thu 06/03/2025
Times:
12:00pm - 3:00pm
Duration:
7 sessions
Location:
Clovelly Centre (Southampton)
60-68 Clovelly Road
Southampton
SO14 0AU
Tutor:
Tracey Sweetman
Course code:
Q00017059
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £88.20

Pre-Entry Digital Skills: Intermediate Part 2

By the end of this course, you'll be equipped with the skills to create compelling presentations, identify fake sites, stay safe online, manage files, and confidently access online services. Learn to use Office 365, Outlook, PowerPoint, and internet effectively. This training ensures you can navigate digital spaces securely and efficiently, enhancing both your personal and professional capabilities. Gain practical knowledge to create visually appealing presentations and maintain digital safety. Provides essential digital skills for success in today's online environment. This course is funded by the West Midlands Combined Authority. Participants must live in Coventry Area Postcodes CV1 to CV6 inclusive.
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Course Information

Dates:
Tue 25/02/2025 -
Tue 08/04/2025
Times:
12:30pm - 2:30pm
Duration:
7 sessions
Location:
Foleshill Women's Training (Coventry)
70-72 Elmsdale Avenue
Foleshill
Coventry
CV6 6ES
Tutor:
Humera Mehrban
Course code:
Q00015619
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £58.80

Pre-Entry Digital Skills: Intermediate Part 2

By the end of this course, you'll be equipped with the skills to create compelling presentations, identify fake sites, stay safe online, manage files, and confidently access online services. Learn to use Office 365, Outlook, PowerPoint, and internet effectively. This training ensures you can navigate digital spaces securely and efficiently, enhancing both your personal and professional capabilities. Gain practical knowledge to create visually appealing presentations and maintain digital safety. Provides essential digital skills for success in today's online environment. This course is funded by the West Midlands Combined Authority. Participants must live in Coventry Area Postcodes CV1 to CV6 inclusive.
View details

Course Information

Dates:
Wed 26/02/2025 -
Wed 09/04/2025
Location:
Watch Charity Ltd (Coventry)
10-12 Victoria Street
Coventry
CV1 5LZ
Course code:
Q00015620
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £73.50