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Employability & Skills: SWAP: Introduction to customer service

Working in partnership with Norwich Job Centre and Seetec Pluss, the WEA offers the Introduction to Customer Service Course to equip participants with essential customer service skills for employment. Learners will interact with Aviva, participate in mock interviews, and have the opportunity for a real interview with Aviva. The course provides a comprehensive overview of customer service, helps identify transferable skills, and prepares participants for successful job interviews. There will be a Meet and Greet session on 4th September from 9.30am - 11.30am. This is an opportunity to meet your tutor and each other.
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Course Information

Dates:
Mon 09/09/2024 -
Thu 12/09/2024
Times:
9:30am - 2:30pm
Duration:
4 sessions
Location:
Seetec Pluss (Norwich)
1st Floor
Cavell House
Stannard Place
Norwich
NR3 1YE
Tutor:
Chris George
Course code:
Q00018652
How you'll learn:
In venue
Availability:
7 places remaining
Status:
Available
Fee range
Free to £84.00

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Membership Information

Duration:
12 months
Fee:
£15