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Professional development: Customer Service Skills

The course is aimed at anyone who would like to broaden their knowledge on customer service skills. Ever wondered what is customer service and how to access opportunities to work in this sector? This course will support you to develop your knowledge of the variety of organisations that offer customer service roles. Learn about the roles and responsibilities available to you and the skills needed. This course may lead to further training, accredited qualifications, work experience, volunteering or employment. This course is funded by the West Midlands Combined Authority.

Course Information

Dates:
Mon 13/01/2025 -
Mon 10/02/2025
Times:
11:45am - 1:45pm
Duration:
5 sessions
Location:
Online
Tutor:
Marlene Clarke-Davis
Course code:
Q00015551
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £42.00

Art Practical: Botanical Illustration

Discover the beauty of botanical illustration with our Art Practical: Botanical Illustration course. Learn techniques for drawing and painting plants and flowers with precision and detail. Ideal for artists and nature enthusiasts.

Course Information

Dates:
Mon 13/01/2025 -
Mon 24/03/2025
Times:
10:00am - 12:00pm
Duration:
10 sessions
Location:
Keyham Green Places (Plymouth)
163 Renown Street
Plymouth
PL2 2DT
Tutor:
Mary Boreham
Course code:
Q00016818
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £84.00

Craft: Introduction to Art journalling

This course is designed to ignite your imagination and help you express your creativity through mixed media art journaling. Whether you're a beginner, who would like to try a new hobby, or a more experienced crafter on this course we will look at a variety of techniques and different mediums to create unique, expressive journal pages. No prior art experience is necessary- just an open mind and a desire to explore your creativity. During this course we will: • Look at the fundamentals of art journaling and it’s benefit for personal expression. • Experiment with variety of techniques such as drawing, doodling, painting and collage. • Develop your own style showcasing your creativity • Learn how to use prompts to inspire your journal pages. • Build your confidence in using art as a form of self expression.

Course Information

Dates:
Mon 13/01/2025 -
Mon 10/02/2025
Times:
1:00pm - 3:00pm
Duration:
5 sessions
Location:
Online
Tutor:
Tracey Broomfield
Course code:
Q00016666
How you'll learn:
Online
Availability:
7 places remaining
Status:
Available
Fee range
Free to £37.00

Personal Development: Confidence to learn English for life in the UK Beginners

This course is designed to further develop your communication English skills to support you to develop awareness and knowledge of working in the UK. You will develop skills to build confidence to interact with other members of your community, building networking skills. This course is funded by the West Midlands Combined Authority.

Course Information

Dates:
Mon 13/01/2025 -
Tue 11/02/2025
Times:
10:30am - 12:30pm
Duration:
5 sessions
Location:
New Hope Global (Birmingham)
Birchfield Library (2nd floor)
3 Trinity Road
Birmingham
B6 6AH
Tutor:
Saima Gulzar
Course code:
Q00015667
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £42.00

WEA Membership

For just £15 a year, you can:

  • Join our popular, award-winning weekly lecture series,
  • Access an archive of over 100 past lectures,
  • Get priority online and phone booking for autumn courses (England only),
  • Receive our Highway magazine and access back issues,
  • Attend our members’ annual conference.

Just add us to your basket to sign up today!

Membership Information

Duration:
12 months
Fee:
£15

Award in ESOL Skills for Life (Writing) (Entry 1)

Learn basic writing skills with this foundational English course for beginners. This English course is for speakers of other languages. It will help you learn to write in English to study, work, and live in the UK. Entry 1 ESOL courses help people who are just starting to learn English. It will help you gain confidence to write basic sentences in English. There are also reading and speaking & listening courses at this level. If you’re helping others access ESOL classes in the UK, you’ve come to the right place.

Course Information

Dates:
Mon 13/01/2025 -
Wed 25/06/2025
Times:
9:30am - 11:30am
Duration:
37 sessions
Location:
Reading International Solidarity Centre
35-39 London Street
Reading
RG1 4PS
Tutor:
Guest Speaker
Course code:
Q00018521
How you'll learn:
In venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £225.00

Intermediate British Sign Language (BSL)

Knowing how to sign can make your communication more inclusive for everyone you interact with. Build on your skills in British Sign Language to be able to have deeper interactions with deaf people. This BSL course is suitable for you if you need to communicate with deaf people or people with hearing impairments. It can help you in a variety of contexts, for example in a voluntary or community role, or simply through social interactions. This course is aimed at intermediate learners. You will build on your existing BSL skills. If you would like to start from scratch, you can take the beginner’s BSL course.

Course Information

Dates:
Mon 13/01/2025 -
Mon 24/03/2025
Times:
7:00pm - 9:00pm
Duration:
10 sessions
Location:
Online
Tutor:
Helen Watson
Course code:
Q00012273
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £74.00

Understanding the Role of a Community Interpreter

Are you bilingual? Ever thought about using your language skills to help out in the community? Did you know you can get many jobs with languages? If you speak English and another language fluently, you could make a great community interpreter. This community interpreter course gives you an introduction to the language and interpreting skills needed for this type of work. It can teach you foundational concepts to test your community interpreting skills informally with family or friends. This course can prepare you to help members of your family or community to overcome language barriers in their everyday lives. It can also help you decide if you’re interested in pursuing community interpreting jobs.

Course Information

Dates:
Mon 13/01/2025 -
Wed 12/02/2025
Times:
9:30am - 11:30am
Duration:
10 sessions
Location:
Online
Tutor:
Olena Kolesnyk
Course code:
Q00015758
How you'll learn:
Online and in venue
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £74.00

Award in Support Work in Schools and Colleges Level 2

If you enjoy the buzz of learning environments, this qualification can teach you key skills for employment in a school or college. This government-funded course prepares you for a variety of roles. It provides the basic skills and knowledge necessary to work in admin, technical, or support roles in a learning environment. Studying support work in schools at level 2 can be a first step towards working with kids in teaching positions. It also provides you with the qualifications needed to work in admin at schools. No matter what role you’re interested in, this course can teach you skills for employability in schools and colleges.

Course Information

Dates:
Mon 13/01/2025 -
Mon 30/06/2025
Times:
9:30am - 2:30pm
Duration:
19 sessions
Location:
Online
Tutor:
Katherine Croft
Course code:
Q00018349
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £225.00

Art Appreciation: Women in Renaissance

This course will cover a discussion of the importance of the social and sexual mores of the times in history. There will be four weeks to look at the life and work of these remarkable women, Sofonisba Anguissola, Artemisia Gentileschi and Lavinia Fontana. We will cover the problems that faced them because of their place that their sex ensured they were kept in. Then at the ways they employed to get round these societal problems. Then we shall study their body of work under the context of the moment of history that they lived in.

Course Information

Dates:
Mon 13/01/2025 -
Mon 03/02/2025
Times:
10:00am - 12:00pm
Duration:
4 sessions
Location:
Online
Tutor:
Kate Phillips
Course code:
Q00018049
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £29.60

British Literature in the 1950s

In this course we will discuss and analyse the following authors and their works. These are: Look Back in Anger - John Osborne. The Prime of Miss Jean Brodie - Muriel Spark. The Vet's Daughter - Barbara Comyns. A Voice Through A Cloud - Denton Welch. A Kind of Loving - Stan Barstow. These texts are an eclectic blend of plays, novels and the autobiographical in the case of Denton Welch, an eccentric and now largely forgotten. There will be great scope for discussion and the voicing of opinions, and you will be encouraged to develop your own theories and interpretations in a supportive atmosphere.

Course Information

Dates:
Mon 13/01/2025 -
Mon 24/03/2025
Times:
10:00am - 12:00pm
Duration:
10 sessions
Location:
Online
Tutor:
Stephen Smith
Course code:
Q00017886
How you'll learn:
Online
Availability:
10+ places remaining
Status:
Available
Fee range
Free to £74.00